Therms and Conditions

Business Information

Casb IvS
Psyak 59
1440 København
TLF: +45 50 16 54 03
CVR: 39420627

PAYMENT
Casb IvS receives online payments with Dankort, Visa / Dankort, Visa, Mastercard, Mobilepay Online, Visa Electron.
All amounts on the website are inclusive of VAT.
The website uses the following currencies for pricing:
Denmark Kroner (DKK)
Casb IvS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and can not be read by other third parties.
Casb IvS’s own website also uses encryption with SSL protocol.

DELIVERY
We ship goods Worldwide. Delivery time for your order will be influented by location..
Casb IvS sender shifts with the following: DHL Express, DAO Pakke kurier, PostNord Danmark
The freight is calculated by weight and delivery destination.

CANCELLATION
A full return of 14 days is given on items purchased on the website unless otherwise agreed or indicated by your order.
The 14 day period starts on the day the order is delivered.
Any return costs are yours.
Request for cancellation must be notified to us no later than 14 after the delivery and be received within 14 days after we are informed of your use of the cancellation right.
Desires for the right of withdrawal must be sent to mail [email protected]. The notice must make clear your wish for the right of withdrawal.

STAND OF RETURN
You are responsible for the deterioration of the value of the product due to handling other than what is necessary to determine the nature, characteristics and function of the item. This means that you must try the item in the same way as if you were shopping in a physical store.
If the product is tested in addition to what is described above, it is considered as used and of impaired value. This means that, in case of withdrawal of the purchase, you receive a small amount or none of the purchase amount returned. It is up to Casb IvS to assess the condition of the product.

WARRANTY
A 2 year warranty is granted on products in accordance with the Danish Procurement Act. The warranty applies to all errors in materials and fabrication.
Complaint concerning Errors and omissions must be notified to Casb IvS in a timely manner after receipt of the goods. Here, max. two months as reasonable time unless otherwise agreed. We refund reasonable shipping costs.
The complaint waives for improper or unusual operation of the product.

Upon return, the company is contacted:
Casb IvS
Psyak 59
1440 København
TLF: +45 50 16 54 03
Complaints are not received if these are sent on demand.

CUSTOMER & PRIVATE LEVEL POLICY
We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer directory. You can delete your information at any time.
To conclude an agreement with Casb IvS, we need the following information:
. Name
. Address
. Email address
We make the registration of your personal information for the purpose of delivering the item to you.
When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.
As registered with Casb IvS, you are always entitled to object to the registration. You also have the right to understand what information is registered about you. These rights are in accordance with the Personal Data Act and inquiries in connection with this are addressed to [email protected]

COOKIES
At www.cannila.com, cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, depending on your browser.
In case of complaint, our email address must be stated: [email protected] and the website where you purchased the item.